FAQs
Frequently asked questions
Do you charge for estimates?
[Demo answer — confirm your policy.] We provide written estimates for replacement projects. Tell us your situation and we'll explain any fees up front.
How do I know if I need a repair or a replacement?
It depends on the roof's age, how widespread the damage is, and whether there are multiple layers. We'll show you photos and give written options for both when both make sense.
How long does a roof replacement take?
Most single-family homes take one to three days of work, depending on size, weather, and decking repairs found during tear-off.
Will you work with my insurance company?
We can document damage with photos and meet your adjuster if you ask us to. Coverage decisions are made by your insurer, and we never promise a claim outcome.
What happens during an inspection?
We check the roof surface, flashing, vents, gutters, and the attic where accessible, then send you a photo report with plain-language recommendations.
Do you work on commercial buildings?
Yes — we install and repair TPO and metal systems and offer coatings and maintenance for low-slope roofs.
What should I do if my roof is leaking right now?
Move belongings away from the drip, put down a bucket, and call us. Don't go on the roof yourself, especially in wet weather.
Do you offer financing?
Financing may be available through a third-party partner, subject to approval. See our Financing page for details.
Still have a question?
Tell us what's going on and we'll set up an inspection.